Help & Support
Frequently Asked Questions
Do you offer international shipping?
Yes, we do!
How long does shipping take?
Our aim is to get your purchase to you as fast as possible. Shipping times vary depending on your location. Typically, orders are processed within 1-2 business days, and delivery can be expected in 2-5 business days.
Do you have an affiliate or ambassador program?
Yes, we have an "Ambassador" program for those interested in promoting our products. Participants can earn commissions or receive benefits for referrals. For more information and to apply, visit our "Ambassador" Program page.
Is clothing true to size?
Our apparel is designed to fit true to size, offering a balance of comfort and style to ensure you feel and look your best.
How do I track my order?
Tracking details will be provided 0-2 business days after your purchase, once the order has been shipped.
How can I be notified about new arrivals and promotions?
Sign up to our newsletter or follow our brand on social media for updates, exclusive offers, and behind-the-scenes content.
What is your return and exchange policy?
We offer size exchanges to ensure your hoodie fits perfectly, but returns are not accepted. For details, please see our 'Policies' at the bottom of the homepage.
Additional Questions?
Reach out to us via Email or through DM's on our social media. We're here to help and look forward to hearing from you.
